Common issues we fix
- Recurring blockages and slow-draining fixtures
- Bad odours and trapped wastewater
- Blocked external drains and gullies
- Emergency overflows and backups
What's included
- Initial on-site diagnosis and access checks
- Professional clearance equipment and safety setup
- Transparent explanation of required work
- Aftercare advice and prevention tips
Our process
Inspect
We check the signs and find where the blockage likely sits. If the cause isn't clear at first, a CCTV camera confirms it.
Resolve
We clear and clean the drain with the right method for the job. You get a fixed price agreed before we start, so there are no surprises.
Prevent
We give you simple tips to stop it happening again. A short chat about the cause often saves you the next call-out.
Burst Pipe Repair — frequently asked questions
Is a burst pipe always an emergency?
A burst pipe is a plumbing emergency if it's actively leaking or flooding a property, since it should be treated urgently to limit water damage. Isolate your stopcock if you can, then request help through our form.
What should I do while I wait for the plumber?
Turn off your water at the stopcock, and switch off electrics near any water ingress if it's safe to do so, since water and electrics don't mix. Move valuables away from the affected area too.
Does home insurance cover burst pipe repairs?
Most UK home insurance policies cover damage from an accidental burst pipe, although cover varies by provider and policy, so check your own policy documents or ask your insurer directly.
Can a burst pipe be repaired the same day?
In most cases, yes, since the repair itself is usually straightforward once the burst is located and the correct fitting is on the van. Where a specific part needs sourcing instead, we'll make the property safe first and give you a clear, honest timeframe for the permanent fix.
Do you charge a call-out fee?
No, Emergency Plumber Exeter does not charge any call-out fees, since you only pay for the work done.
How quickly can you arrive in an emergency?
For urgent drainage jobs, we respond fast across Exeter and surrounding areas, since urgent jobs come first, though traffic and weather can still affect timing.
Helpful articles
Emergency Services
Drain or Plumbing Emergency? What to Do in the First Few Minutes
Whether it's a drain backing up or a pipe bursting, the first few minutes matter most. Here's what to do while help is on the way.
Drain Maintenance How to Spot a Blocked Drain Before It Becomes an Emergency
Most blocked drains give warning signs for days or weeks before they fail completely. Here's what to watch for and when it's time to call in help.
Plumbing & Drainage Blocked Drain or Burst Pipe? How to Tell the Difference
Standing water, a damp patch, or a sudden puddle can point to very different problems. Here's how to tell a blocked drain from a burst pipe before you call for help.