Contact our drainage team

Send your details using the quote form and we'll get back to you quickly.

Coverage: Area-based, serving Exeter and surrounding areas

Hours: 24/7 emergency response

Request a free quote

Find us

Areas we cover across Exeter and surrounding areas

Our drainage engineers cover the whole of Exeter and surrounding areas, since coverage extends to Topsham, Exmouth, Crediton, Tiverton, Honiton, Sidmouth, Dawlish, and Newton Abbot. Whether you live in a terraced house near the cathedral or a modern home in Cranbrook, we have engineers ready to reach you fast. We work on homes and businesses of every size, from a single blocked sink to a large drainage network.

Business hours and availability

Our standard appointment slots run Monday to Saturday, 8am to 6pm, although planned work such as CCTV surveys and non-urgent repairs can also book early morning or weekend slots. For urgent issues, such as flooding or sewage backup, our emergency team takes calls around the clock, including bank holidays. Since these requests go straight to dispatch rather than a call centre, response starts sooner.

Drainage emergency?

If you're dealing with flooding, sewage backing up, or any drain fault that's a risk to health or property, request help through our quote form straight away. Our emergency engineers carry pumps, jetting gear, and repair materials, and take calls any time, day or night. Since damage tends to grow the longer it's left, the sooner help arrives, the better.

Request a Callback

What to tell us when you request a quote

Including these details helps us send the right engineer with the right gear, so we can fix it as fast as possible:

✓ The type of problem you are experiencing — blocked drain, slow drainage, flooding, bad smell, or sewage backup
✓ Which fixtures are affected — toilet, sink, bath, shower, external drain, or manhole
✓ Your property type — house, flat, terraced house, bungalow, or commercial premises
✓ Whether the issue is inside the property, outside, or both
✓ How long the problem has been occurring and whether it is getting worse
✓ Your postcode, so we can provide an accurate response time estimate

Frequently asked questions

How quickly will you respond after I get in touch?

We aim to call you back fast during business hours after you submit our online form. Since emergencies can't wait, emergency callouts go out straight away, with urgent jobs first in line.

Do you charge for callouts or quotes?

No, since we never charge a call-out fee. Your engineer checks the job on site and gives you a clear, fixed-price quote before any work starts, and you only pay if you decide to go ahead.

What areas do you cover?

We cover all of Exeter and surrounding areas, since that includes Topsham, Exmouth, Crediton, Tiverton, Honiton, Sidmouth, Dawlish, Newton Abbot, and the neighbourhoods around them. If you're not sure whether we cover your area, send us a message and we'll confirm.